Make the tools you already use work together.
Shop, accounts, CRM, spreadsheets, email. We connect what you already have so information moves on its own, and you stop being the copy-paste in the middle.
Right now, you are the connection
An order comes in on the shop. Someone types it into the accounts. The customer goes into the CRM by hand, if there is time. Stock gets updated in a spreadsheet at the end of the day.
Each tool is doing its job. The gaps between them are where the hours go, where typos creep in, and where things get missed when someone is off sick.
One connection at a time
What is working?
The tools you already pay for and know how to use. We keep them.
What is not?
Where the same information gets typed into more than one place.
Where is the friction?
The handoffs: shop to accounts, website to CRM, email to spreadsheet.
Then: we start with the one connection that saves the most hassle. If a ready-made integration already does the job, we will tell you and help set it up properly. If not, we build a small, reliable link that fits how you work. Every connection is documented so it is not a mystery later.
The kind of connections that help
Illustrations of the kind of work, not client results.
Shop orders become invoices on their own.
Shopify orders create the matching invoice in Xero with the right customer and VAT details, so month end is not a catch-up job.
Enquiries go straight to the CRM.
New website form enquiries land in the CRM with a follow-up task, instead of waiting in an inbox.
Email orders feed one clean list.
Orders sent by email or kept in a shared Excel sheet flow into one list, and the customer gets an automatic update when status changes.
Your free 20-minute systems check
- A quick map of your current tools and where information gets retyped
- Which connections are easy wins and which are not worth it yet
- Whether an off-the-shelf connector will do, or something small needs building
- One practical next step you could take this month, with or without us
Who we are
JAM21 connects the systems businesses already use and builds the small pieces that make them work together. We take on a few projects at a time and look after them properly, including ongoing technology support once things are live.
- Integrations and automation
- Systems reviews
- Business dashboards
- Internal tools and customer portals
- Ongoing technology support
Stop being the copy-paste in the middle
Book a free 20-minute systems check. Tell us which tools you use and where things get typed twice, and we will find the first connection worth making.