A technology practice
We help you fix disconnected tools, duplicated data and the manual work that fills the gaps. First we understand the problem. Then we build the smallest practical thing that helps.
JAM 21 is not a conventional web agency. If the useful move is to leave a system alone, that is what we will say.
01 — What we fix
These are the patterns we see most often. Each one has a smaller fix than a new platform.
Automated workflows that move the data, so people can stop being the join between systems.
Integrations that keep one set of facts, instead of three versions of the same customer.
Practical AI that classifies, drafts and summarises, with a person still deciding what goes out.
A custom internal tool shaped around the job, small enough that people will actually use it.
02 — Services
A clear look at the tools, data and workarounds you already have, and what is worth fixing first.
Read the serviceJoin the tools you already use, and take the repeated copying out of the day.
Read the serviceA small internal tool, built around a job that off-the-shelf software will not do.
Read the serviceOngoing technical judgement — fractional technical leadership for businesses that need a lead, not another pitch.
Read the service03 — Approach
01
We sit with the work as it happens and write down what is actually stuck.
02
We choose the smallest change that would help, and we name what we will not build.
03
We make that thing, put it in front of the people who use it, and adjust it until it holds.
04 — Work
Example · not a client project
Membership organisation
New members paid online, then a person copied each payment into a spreadsheet and again into the membership list. Names and figures on the full write-up are illustrative.
The practice
JAM 21 is led by Gary Hili, Lead Product Engineer. The practice is for businesses whose tools no longer match the work, and who want a practical fix rather than a larger stack.
A discovery call is a conversation about the work. Bring the awkward process. We will help you see the smallest useful next step.
Book a discovery call